Refund & Cancellation Policy

Refund and cancellation requests follow transparent policies ensuring fairness throughout.

1. Donations

All donations made through the official website are voluntary contributions toward religious and temple-related activities. Donations once made are non-refundable.

2. Exceptions

Refunds may be considered only in the following cases:

Duplicate transaction
Incorrect amount deducted
Technical error resulting in successful deduction but failed confirmation

Refund requests must be submitted within 7 days of the transaction date.

3. Refund Processing

If approved, refunds will be processed within 7–14 working days.

Refunds will be credited to the original payment method used at the time of donation.

Processing time may vary depending on banking and payment gateway systems.

4. Refund Request Procedure

Refund requests must be sent via email with the following details:

Full Name

Transaction ID
Date of Donation
Donation Amount
Reason for refund request

Send to:

Email: [Official Email]

Subject Line: Refund Request – Transaction ID

5. Offline Services

Seva, ritual, accommodation, and other temple services are not booked or paid online through this website.

All such services are managed offline through the official temple contact number.

This Refund & Cancellation Policy applies only to online donations made through the website.

6. Data Security

Reasonable security measures are implemented, including:

SSL encryption (HTTPS)
Restricted administrative access
Secure hosting environment

While precautions are taken, no online transmission can be guaranteed 100% secure.

6. Final Decision

The decision of Nrusinghanath Temple Administration regarding refund approval shall be final and binding.